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Order Processing Time

Products “Available”


Orders for board games marked as “in stock” are usually processed within 1 business day from the moment payment is received.
For cash on delivery orders, shipment also takes place within 1 business day from the time the order is placed.

In exceptional situations, the processing time may be extended – we will inform you about this via email.


Products “Made to order”


If you choose board games marked as “on request,” fulfillment usually takes up to 5 business days (for Polish-language titles) or up to 21 business days (for English-language titles) from the moment payment is received.
For cash on delivery orders – from the date the order is placed.

❗Please note: In rare cases, a product may no longer be available from our suppliers – in such situations, we will cancel the order and issue a refund. We always inform customers about this via email.


Board Game Pre-orders

Orders containing pre-order products are shipped within 3 business days from the release date.
The release date is provided on the product page and may change due to reasons beyond our control.

For cash on delivery orders – shipment also takes place within 3 business days from the release date.

If your order includes a mix of available, on-request, and pre-order titles – the entire order will be shipped after the release of the last product.

If you would like to receive available games earlier – please place a separate order.


Shipping Methods and Costs

InPost Parcel Lockers 24/7 – 18 PLN (+ 2 PLN cash on delivery fee)

InPost Courier – 20 PLN (+ 2 PLN cash on delivery fee)

Orlen Paczka – 15 PLN

Combine with previous order – 0 PLN
(if you already have an active pre-order or another paid shipment waiting for fulfillment – please provide the order number in the order notes)

Attention! Free shipping (to Orlen Paczka parcel locker) for orders of at least 500 PLN.

 


Personal Pickup

Warsaw – Wolska Grupa Planszówkowa
Cost: 0 PLN

Pickup available by prior appointment only.
Prepayment required.

Łódź – Restauracja Szwalnia
Cost: 5 PLN

Pickup available only during the restaurant’s opening hours.
Prepayment required.

Kraków – Boardowa Café
Cost: 5 PLN

Pickup available only during the café’s opening hours.
Prepayment required.

 


International Shipping
At this time, we ship orders within Poland only.